CancerAid Pty Ltd ABN 75 607 610 257 (we, us or our) understands that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us when providing:

This Privacy Policy takes into account the requirements of the Privacy Act 1988 (Cth) (the Australian Privacy Act) and the Australian Privacy Principles in Schedule 1 of the Privacy Act and the New Zealand Privacy Act 2020 (NZ Privacy Act) as applicable. The handling of your information, such as your health information, may also be subject to other Australian or New Zealand privacy laws, such as state and territory health record laws in New South Wales, Victoria and the Australian Capital Territory or the Health Information Privacy Code 2020 in New Zealand (together, Health Privacy Laws).

Types of information

Personal information: is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.

Sensitive information: is a sub-set of personal information that is given a higher level of protection. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.

Health information: is a sub-set of sensitive information under the Australian Privacy Act and is also used under Health Privacy Laws. For the purpose of our Services, health information is information or an opinion about your health, your expressed wishes about the future provision of health services to you, a health service provided, or to be provided, to you that is also personal information; as well as any other personal information collected to provide, or in providing, a health service to you.

Throughout this Privacy Policy, where we refer to “personal information” this includes sensitive information and health information. However, we also specifically refer to sensitive information and health information where relevant.

The people we collect personal information about

We may collect personal information about the following types of people:

How we collect personal information

We collect personal information in a variety of ways, including:

Note: If we collect personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have the required authority (i.e. you are their parent or legal guardian) or such person’s consent to provide the personal information to us, in accordance with applicable laws or regulations (including notifying the individual concerned of all the information required for collection under the applicable Health Privacy Law), and that our use in accordance with this Privacy Policy of the personal information provided by you will not infringe any rights of the relevant individual or violate any applicable laws or regulations.

The information we collect

Personal information: We only collect personal information for the purposes described below that are connected with a function of our business or the performance of our Services. The types of personal information we may collect about you include:

As a CancerAid App User:

As a CancerAid Program Participant:

As Organisation Personnel:

As a user of our website:

As a user of Aware:

Purposes for the collection, use and disclosure of personal information

Personal information

We may collect, hold, use and disclose personal information for the following purposes:

Sensitive information + Health Information

We only collect, hold, use and disclose sensitive information, including health information, for the following purposes:

Disclosure of personal information to third parties

We will only disclose personal information to a third party where we are permitted to do so by law or you have consented. The types of third parties that we may disclose personal information to, include:

Overseas disclosure:

Where we disclose your personal information to third parties listed above, these third parties may store, transfer or access personal information outside of Australia including but not limited to, the United States of America.

We will only disclose your personal information to countries with laws which protect your personal information in a way which is substantially similar to the privacy laws we are obliged to comply with or we will take such steps as are reasonable in the circumstances to ensure that those third parties protect and handle the personal information in a manner that is consistent with the principles contained in the Australian or New Zealand privacy laws applicable to our handling of your personal information.

Google Analytics:

We have enabled Google Analytics Advertising Features. We and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.

You can opt-out of Google Analytics Advertising Features including using a Google Analytics Opt-out Browser add-on found here. To opt-out of personalised ad delivery on the Google content network, please visit Google’s Ads Preferences Manager here or if you wish to opt-out permanently even when all cookies are deleted from your browser you can install their plugin here. To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile device: On android open the Google Settings app on your device and select “ads” to control the settings. On iOS devices with iOS 6 and above use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on your device.

Your rights and controlling your personal information

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

Anonymity: Where practicable we will give you the option of not identifying yourself or using a pseudonym in your dealings with us.

Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Access: You may request access to the personal information that we hold about you. An administrative fee may be payable for the provision of such information. Please note, in some situations, we may be legally permitted to charge a fee for access or to withhold access to your personal information.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, out of date, incomplete, irrelevant or misleading. Please note, in some situations, we may be legally permitted to not correct your personal information.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. You also have the right to contact the relevant privacy authority.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, to the fullest extent permitted by law we do not guarantee the security of any information that is transmitted to or by us over the Internet, and the transmission and exchange of information is carried out at your own risk.

We will retain personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.


We may use cookies on our online Services from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. If and when you choose to provide our online Services with personal information, this information may be linked to the data stored in the cookie.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our online Services.

Links to other websites

Our Services may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.


We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website at We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

If you have questions about our privacy practices, please contact our Privacy Officer at:

CancerAid Pty Ltd NZBN 9429050734207
Address: The Privacy Officer, CancerAid Pty Ltd, 65 Rosebank Road, Avondale, Auckland, 1026, New Zealand

Last update: 30 June 2022